Privacy Policy

This Privacy Policy explains how JetSetter Travel Hub handles personal information submitted through this website or shared with its team in connection with a travel inquiry, quotation, booking, payment, or support request.

• Name, email address, phone number, and WhatsApp number.
• Traveler and passenger details needed to review or arrange a requested service.
• Passport, nationality, date-of-birth, visa, insurance, or identification information when required for a requested service.
• Destinations, travel dates, budgets, preferences, and other trip details.
• Payment, transaction, invoice, and booking-reference information.
• Messages, documents, and communications exchanged with the agency.
• Technical information used to secure and operate the website, such as browser, device, request, cookie, and server-log data.

• To review and respond to travel inquiries.
• To prepare quotations, itineraries, and service options.
• To coordinate confirmed services with travel suppliers.
• To process bookings, payments, documents, and traveler support.
• To provide after-sales service and respond to complaints.
• To protect the website and prevent misuse, fraud, or security incidents.
• To meet accounting, regulatory, legal, and record-keeping duties.

Information may be shared with the agency’s authorized team, airlines, hotels, activity operators, transport providers, visa processors, insurers, payment providers, government or immigration authorities, and technology providers when reasonably required to answer a request or deliver a confirmed service.

Travel arrangements may require information to be processed in another country. Only information relevant to the requested service should be shared.

Information is retained for as long as reasonably required to manage the inquiry, booking, support request, operational records, and applicable legal or accounting obligations.

Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed to be completely secure.

You may contact the agency to request access to, correction of, or deletion of personal information, subject to identity verification, applicable law, and records the agency is required to retain.

Questions about this page or a travel request can be sent directly to: